Zoom Guide  for  Workshop Participants

 The Monroe Institute®

Copyright © 2020 The Monroe Institute®.  All rights reserved.  No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system except by permission of the publisher. Printed in the USA. Published by The Monroe Institute®, 365 Roberts Mountain Road, Faber, VA 22938.  Tel: 434-361-1500

To have the best experience possible, your internet capability and speed must be at recommended levels. You also need to optimize your computer settings and properly set up your Zoom video conferencing software.  We have put together this how-to guide to walk you through how to do just that.

 Know Your Internet Speed

Our audio exercises and program videos will be live-streamed. The biggest risk to a great live-streaming experience is if your internet speed is not fast enough to handle the data load.

The reality is that from time to time network congestion will occur. This happens when more people are accessing your network, lowering the available bandwidth and affecting how much you receive. When it happens, frozen video or dropped audio (similar to when moving through a dead zone on your mobile phone) can occur. To minimize this interference, your trainer will ask participants to turn off their mic and video during audio exercises, videos, and possibly at other times during the program.

We recommend that you turn off all other devices connected to the internet and close apps and software not needed during the program. This will ensure that your bandwidth is not taken up somewhere else in your home or setting.

Based on our experience, the higher your upload and download speed are, the better. Ideally, you would want to have upload and download speeds of 30 Mbps or higher.  However, we have found that if you have upload and download speeds of 5 to 30 Mbps, it tends to work just fine.

Test your speed for free

Here are a few popular test sites: speedtest.com, speedcheck.org, fast.com, bandwidthplace.com. Click “start” or “go” to run the test. We suggest that you test two or three sites to get an average number for your download speed. Also, conduct speed tests at different times of the day. It’s helpful to know when the highs and lows occur during the day.

Here is an example of a very fast connection. Not all connections will be this fast. Speeds above 30 Mbps are ideal.  Speeds of 5 to 30 Mbps tend to work fine.

Computer Settings

Our Monroe Audio Sound Technology must be experienced in stereo for the optimal experience of the frequencies. We highly recommend that you make sure your computer or laptop is delivering true stereo sound.  Most modern computers have “enhanced audio,” “spatial sound” or similar settings which change the frequency response. Make sure that these are turned off. You can use this audio test file to confirm that your computer is delivering stereo.

Be sure to turn off notifications and know how to adjust your computer’s volume levels, too.

We recommend that you make sure that you have the latest Windows or Apple updates installed if needed, or disable the feature so as not to be surprised by an unexpected update during the program. Similarly, check that your browser (Google Chrome, Safari, Firefox) is up to date. Since Internet Explorer is no longer being updated and may interfere with your ability to access your Monroe account, we recommend you do not use it.

 Please note: We highly recommend that you use a desktop or laptop computer so that you can listen to the live-streamed audio exercises in stereo sound.  We do not recommend using an iPad or mobile phone because you will not be able to experience the program exercises in stereo sound.  You will not be able to benefit from the binaural beat effect. Also, if you have any issues, your Trainer will not be able to assist you in accessing the audio exercises.

 We do not recommend streaming the exercises through the Zoom mobile app. It does not provide the capability for stereo sound.

In Windows 10

Right-click your speaker sound icon in the lower right of your taskbar.

Select Spatial sound and (Off).

 In Apple

MAC computers and laptops do not have a specific setting for enabling stereo sound. To change sound output settings, https://support.apple.com/guide/mac-help/change-the-sound-output-settings-mchlp2256/mac

Learning Zoom

  • Sign up for a free Zoom account so that you will be able to properly experience the exercises in stereo sound. https://us02web.Zoom.us/

Download the app from Zoom’s website: https://zoom.us/support/download.

This video https://youtu.be/qsy2Ph6kSf8 shows you how easy it is to install on a PC or MAC and set up a free account.

You are welcome to watch additional videos and read articles to learn more, but it is not necessary for this program. Your primary responsibility is to learn how to download Zoom and join a meeting.

Your trainer will email you an invitation link shortly before the start of your workshop.

Joining the Workshop Zoom Meeting from a Link

The email invitation that you receive will look similar to the picture above.

  • Join the meeting directly by clicking on the link provided in the email. (In some cases your trainer may opt to send you a link with the password already embedded in it instead.)
  • Write down the Meeting ID and Password given in the email, in case it’s needed to join the meeting.

When your app opens, click “Join a Meeting.”

Next, if prompted, enter the meeting ID in the space “Meeting ID or Personal Link Name” that you wrote down.

When the “Enter meeting password” box appears, enter the password. You have now entered your Zoom Video Meeting. Congratulations!

Enabling Stereo Sound

Make sure you have “Stereo Sound” enabled in your Zoom desktop app,

  • Note: You cannot enable ‘Stereo Sound’ through the audio settings when you are in the zoom meeting. It can only be done through the zoom app on your computer. This easy to follow video walks you through the steps.

Zoom Tips, Etiquette & Best Practices

When you first enter each workshop session, your microphone and video will be turned off.

  1. Please keep your microphone on mute unless you are contributing to the conversation. There will be times when the host will not allow you to unmute yourself. This may be when you are listening to program exercises and videos. Otherwise, you will be able to unmute yourself if you have a question, comment, or want to contribute to the discussion
  2. Pay attention to the positioning of your camera.  Focus it at eye-level, if possible. Tip: the camera angle is more flattering if you have it angled down at your face. We suggest wearing comfortable-casual clothes for the program.
  3. If you need to excuse yourself when the trainers are talking (for example, for a glass of water or a bathroom break), make sure your audio and video are turned off. If moving and carrying a laptop, always turn off the video first.
  4. We request that you not check your texts, emails, and social media while participating in the program. Avoid distractions by keeping your cell phone and other devices away from you and on silent. To get the most out of this program, we recommend that you be as engaged as possible.
  5. You may see the trainers looking at their cell phones at times. They have to be alert to notifications if a participant is experiencing technical or other issues.
  6. No audio or video recordings or screenshots may be made during the program.